Privacy Policy

At ImageRoute, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image generation service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account (email address, full name)
• Make a purchase (payment information processed by Dodo Payments)
• Contact us for support
• Subscribe to our newsletter or updates

Images and Content

When you use our service, we collect:

• Images you upload for processing
• Generated images and their metadata
• Gallery images you save
• Prompts and instructions you provide

Usage Information

We automatically collect certain information when you use ImageRoute:

• Log data (IP address, browser type, operating system)
• Device information
• Usage statistics (features used, generation count)
• Cookies and similar tracking technologies
• Performance and error data

Payment Information

Payment processing is handled by Dodo Payments. We do not store your complete credit card information. We receive transaction details (amount, status, transaction ID) for accounting and customer support purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our service
• Process your transactions and manage your account
• Generate AI-powered images based on your inputs
• Store your generated images in your personal gallery
• Improve and optimize our service and user experience
• Develop new features and functionality
• Communicate with you about updates, offers, and support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations
• Train and improve our AI models (using anonymized data only)

3. How We Store and Protect Your Data

Data Storage

Your data is stored securely using industry-standard practices:

• User data is stored in MongoDB Atlas with encryption at rest
• Images are stored on Cloudinary's secure CDN infrastructure
• Authentication is managed by Clerk with enterprise-grade security
• All data transmission uses SSL/TLS encryption

Security Measures

We implement various security measures including:

• Encrypted data transmission (HTTPS)
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and monitoring
• Secure API key management

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Generated images are kept in your gallery until you delete them. Uploaded images used for processing are automatically deleted after 30 days unless saved to your gallery.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers:

• Clerk: Authentication and user management
• MongoDB Atlas: Database hosting and management
• Cloudinary: Image storage and delivery
• Dodo Payments: Payment processing
• AI Service Providers: Image generation and processing

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or government requests
• Enforcement of our terms and policies
• Protection of our rights, privacy, safety, or property
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and your options.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format
• Download your generated images from your gallery

Correction and Deletion

• Update or correct your account information
• Request deletion of your personal data
• Delete specific images from your gallery
• Close your account at any time

Control and Objection

• Opt-out of marketing communications
• Object to certain data processing activities
• Restrict how we use your data

To exercise these rights, please contact us at contact@imageroute.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve site performance and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

7. Children's Privacy

ImageRoute is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. AI and Machine Learning

We use AI and machine learning technologies to provide our services:

• Images you upload are processed by AI models to generate outputs
• We may use anonymized and aggregated data to improve our AI models
• Individual images are not used to train models without explicit consent
• AI processing is performed securely on our servers or trusted providers

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights

12. GDPR Compliance (EU Users)

If you are in the European Union, we process your data based on:

• Contract: To provide services you've requested
• Legitimate Interest: To improve and secure our service
• Consent: Where you've provided explicit consent
• Legal Obligation: To comply with laws and regulations

You have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: